Unclaimed shares and dividends refer to financial assets that have remained inactive for over seven years. As per the Companies Act, 2013 (Section 124), these assets are transferred to the Investor Education and Protection Fund (IEPF), a government body under the Ministry of Corporate Affairs.
Axis Bank Limited, like other listed companies, is required to hand over these unclaimed assets to the IEPF. Many investors are unaware that their hard-earned investments lie idle, contributing to the ₹5,000+ crore worth of unclaimed assets held by the IEPF.
At Crystal Peak Wealth, we simplify the recovery process, helping investors reclaim what rightfully belongs to them with minimal effort and zero hassle.
Why Do Axis Bank Shares and Dividends Become Unclaimed?
Here are the most common reasons your Axis Bank shares or dividends may have landed with the IEPF (based on Share Samadhan insights):
Change of Address
Missed communication due to outdated contact details registered with Axis Bank or its Registrar & Transfer Agent (RTA).
Nominee Unawareness
Legal heirs or nominees may not know about the existence of inherited shares.
Lost Physical Share Certificates
Before dematerialisation, many investors held shares in physical form. These are often forgotten or misplaced.
Non-Encashment of Dividends
Dividends that remain unclaimed for seven consecutive years are transferred to the IEPF along with the underlying shares.
Pro Tip: At Crystal Peak Wealth, we conduct PAN-based audits to trace old or forgotten holdings across multiple companies, including Axis Bank.
Procedure for Claiming Axis Bank Dividends from IEPF
Claiming dividends from the Investor Education and Protection Fund (IEPF) can seem daunting due to procedural formalities and required documentation. To make this easier, we’ve simplified the process into clear, actionable steps for shareholders of Axis Bank Limited:
Initial Contact
The first step is to reach out to Axis Bank’s designated IEPF Nodal Officer.
They will:
Confirm whether your dividends have been transferred to the IEPF
Provide the official list of documents required for filing the claim
Tip: If you’re unsure how to locate the Nodal Officer’s contact, Crystal Peak Wealth can assist you with the latest details.
Filing the IEPF Claim Form
Visit the official IEPF website:
🔗 https://www.iepf.gov.in
On the portal:
Register/Login
Fill in IEPF Form 5 with details such as your name, PAN, address, folio number, and the nature of your claim (dividends)
Once completed, submit the form online and download the filled PDF for further processing.
Document Compilation
After filing Form 5 online, gather the following documents (based on Axis Bank and IEPF requirements):
Printed and signed copy of IEPF Form 5
Self-attested copy of Aadhaar and PAN
Cancelled cheque or bank account proof
Notarised Indemnity Bond
Advance stamped receipt
Any communication received from the company/RTA (if applicable)
Your nodal officer may request additional documents based on your case.
Submission to Nodal Officer
Send the complete physical file, including IEPF Form 5 and supporting documents, to Axis Bank’s IEPF Nodal Officer by registered post or courier.
The Nodal Officer will:
Review the documents for completeness
Confirm your identity and entitlement
Forward the claim for verification within 15 days
Verification Report Submission
Once satisfied, the Nodal Officer prepares a claim verification report and sends it to the Regional Fund Manager of the IEPF Authority.
Fund Manager Review and Final Decision
The Regional Fund Manager reviews:
IEPF Form 5
All supporting documents
The verification report from the Nodal Officer
Based on this review, three outcomes are possible:
a) Request for Additional Documents
You may be asked to provide clarifications or missing paperwork. These should be submitted again via the Nodal Officer.
b) Rejection of Application
The claim may be rejected due to:
Incomplete information
Inconsistent ownership details
Failure to respond in time
Avoid rejection by ensuring complete and accurate documentation from the start.
c) Approval and Payout
If everything checks out, the IEPF Authority approves the claim.
Dividends are credited to your bank account
If shares were also claimed, they are transferred to your DEMAT account
Our Simple 3-Step Process to Recover Your Axis Bank Shares and Dividends from IEPF
At Crystal Peak Wealth, we understand how overwhelming the IEPF recovery process can seem. That’s why we’ve broken it down into three simple, stress-free steps designed to take the pressure off you while maximising your chances of a successful claim.
Step 1: Submit IEPF Form 5 Online
This is the official start of your claim process. IEPF Form 5 must be submitted correctly, including all necessary details and supporting documents, to initiate the recovery process.
What We Do:
We fill out the IEPF Form 5 accurately on your behalf, entering all essential details such as your PAN, folio number, and the number of shares or dividend amount.
Submit the form online through the official IEPF portal and generate the Service Request Number (SRN), which is essential for tracking.
Carefully review every detail before submission to prevent common errors that cause claim rejections (e.g. mismatched folio numbers or missing fields).
What You Provide:
Basic KYC documents: PAN, Aadhaar, bank proof (cancelled cheque/passbook copy).
If available, proof of shareholding (like a client master list or old share certificates).
We guide you through each document requirement step-by-step, so you’re never left guessing.
Step 2: Send Physical Documents to Axis Bank’s IEPF Nodal Officer
After online submission, the physical paperwork must be submitted to the company’s IEPF Nodal Officer for claim verification. This step is crucial, and even minor mistakes here can delay or derail your recovery.
What We Do:
Prepare all required documents professionally: indemnity bonds, affidavits, advance receipts, and the printed Form 5.
Take care of printing, notarising (if needed), and packaging the file properly for courier dispatch.
Send the documents via tracked courier to Axis Bank’s designated IEPF Nodal Officer and share delivery confirmation and proof with you.
What You Provide:
Signed copies of the documents we prepare for you (we clearly guide you through which ones need notarisation or a signature).
Our experts ensure your submission is complete, correct, and on time every time.
Step 3: Receive Your Refund or Shares
Once your claim reaches the IEPF Authority, it undergoes review and verification. This is where we stay on top of things to avoid delays and ensure you get your money or shares back promptly.
What We Do:
Track your claim’s progress on the IEPF portal regularly.
Follow up with Axis Bank and the IEPF Authority to ensure the timely movement of your application.
Notify you as soon as the claim is approved and processed (this usually takes 4 to 6 months, but may vary).
What You Get:
Unclaimed dividends are directly credited to your verified bank account.
Recovered shares are transferred to your linked DEMAT account after verification (we check the linkage in advance to avoid issues).
You simply receive your money or shares without chasing paperwork or worrying about updates.
Why Our Process Works So Well
We combine expertise, attention to detail, and real-time tracking to eliminate the guesswork from IEPF claims. Our process isn’t just about submitting forms; it’s about ensuring your application clears every hurdle without delays, errors, or rework. With Crystal Peak Wealth by your side, you avoid the usual roadblocks and reclaim what’s rightfully yours—quickly and confidently.
No Missed Deadlines
We track every important date to submit documents after online filing, so you stay compliant throughout.
Zero Errors
Our seasoned team reviews each field in Form 5 and all supporting documents for accuracy and consistency, reducing the chances of rejection.
End-to-End Transparency
From the moment you start with us to the final credit of your shares or dividends, we provide regular updates, so you’re always in the loop.
Conclusion
The IEPF recovery process can feel confusing and time-consuming, especially if you’re doing it alone. Tracking documents, avoiding form errors, and dealing with nodal officers often leads to delays and frustration.
That’s where Crystal Peak Wealth comes in. We do more than just file forms; we manage the full process for you. From verifying your claim to handling paperwork and following up with Axis Bank and IEPF, we make recovery smooth and stress-free. Whether it’s lost shares, unclaimed dividends, or bot,h our team ensures you get back what’s rightfully yours, with clarity and care at every step.